Manage Service Requests Seamlessly Efficiently Promptly Effectively

Efficiently manage customer queries and support requests with our streamlined ticketing system.

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Manage Service Requests

What Can You Do With TickDay From Day One?

Efficiently manage customer queries and support requests with our streamlined ticketing system.

Boost Work Efficiency

Boost Work Efficiency

Establish assignment rules to allocate tickets upon arrival, enabling your agents to swiftly engage in problem-solving within moments.

Gather Real-Time Insights

Gather Real-Time Insights

Gather Real-Time Insights is a ticket management software that provides real-time analytics and data to help businesses make informed decisions about ticket handling.

Trace Customer Happiness

Trace Customer Happiness

Measure customer satisfaction after every interaction to turn an unhappy customer to a happy one, and reward your agents' performance.

Unleash The Power of TickDay

Unleash The Power of TickDay: Harnessing Our Expertise for Your Success

Gain a competitive edge with our tickday Seamlessly organize and respond to queries, boosting efficiency, and elevating customer experience for lasting business success.
Valuing customers deeply, we're reciprocated with their strong affection.
When we genuinely prioritize customers, their profound affection for our brand becomes a heartfelt response, solidifying a strong and lasting bond.
Valuing customers
Deliver Value Fast

Deliver Value Fast

TickDay enables fast value delivery by streamlining ticket management, facilitating efficient collaboration, and ensuring prompt issue resolution, leading to improved customer satisfaction and business outcomes.

Make Work More Visible

TickDay makes work more visible by providing a centralized platform for tracking and monitoring tickets, enabling transparency, accountability, and better visibility into team workflows and task progress.

Make Work More Visible
Automate Workflow

Automate Workflow

TickDay promotes the seamless flow between development and operations teams by facilitating collaboration, aligning workflows, and ensuring efficient communication for faster issue resolution and smoother project delivery.

Basic

  • Omnichannel Ticketing
  • Auto-assign Tickets
  • SLA Management
  • Web Forms
  • Scheduled Reports
  • Basic Dashboards
  • Customer 360

Advance

  • Custom API
  • Ecommerce Integrations
  • Reports & Analytics
  • Social Media Integrations
  • Chat
  • Knowledge Base
  • 24x7 Support
Popular

Pro

  • Custom Reporting
  • Sandbox
  • IP Whitelisting
  • Dashboards
  • Self-serve
  • Contacts Management
  • Workflow Management
  • Dedicated Account Manager

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